Shipping policy

Shipping Policy

1. Order Processing

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to suspected fraud, pricing errors, or inventory discrepancies.

Orders are typically processed within [X] business days (excluding weekends and public holidays). Processing times are estimates only and are not guaranteed.

2. Shipping Methods & Delivery Estimates

We offer shipping via third-party carriers. Delivery timeframes provided at checkout are estimates only and begin after order processing is completed.

We are not responsible for delays caused by:

  • Carrier disruptions
  • Customs clearance procedures
  • Weather or force majeure events
  • Incorrect or incomplete shipping information provided by the customer

3. Risk of Loss & Title Transfer

All items purchased are made pursuant to a shipment contract. Risk of loss and title for items pass to the customer upon our transfer of the goods to the carrier.

4. Shipping Costs

Shipping fees are calculated at checkout and are non-refundable unless otherwise required by applicable law.

We reserve the right to adjust shipping fees at any time without prior notice.

5. Address Accuracy

Customers are solely responsible for providing accurate and complete shipping information. We are not liable for failed deliveries due to incorrect or incomplete addresses.

If a shipment is returned to us due to customer error, reshipping fees will apply.

6. Lost, Stolen, or Damaged Packages

Once an order has been handed to the carrier, we are not responsible for lost, stolen, or damaged packages. Any claims must be filed directly with the shipping carrier.

At our sole discretion, we may assist in initiating claims, but we are under no obligation to provide replacements or refunds.

7. International Shipping & Customs

For international orders, the customer is responsible for:

  • All customs duties, taxes, and import fees
  • Compliance with local laws and regulations

We are not responsible for delays, confiscations, or additional charges imposed by customs authorities.

8. Delivery Confirmation

Delivery is considered complete once the carrier confirms delivery to the provided address. This includes deliveries left at mailboxes, reception desks, or designated safe locations.

9. Force Majeure

We shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, war, pandemics, or supply chain disruptions.

10. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.